Privacy Policy
Last updated: Last Updated: January 27, 2026
A. Introduction
This Privacy Policy applies to p3dfactory.com and our manufacturing services. By using our platform, you agree to the data practices described herein.
B. Information We Collect
We collect two types of information:
- Design Files: STL, 3MF, or OBJ files you upload for quoting.
- Personal Information: Name, email address, shipping address, and phone number when you request a quote or place an order.
C. How We Use Data
Your data is used primarily to fulfill your manufacturing orders.
Key Point: We do not sell your 3D files or personal data to third parties. Your designs are used strictly for printing your parts.
We may also use your email to send order updates, quote confirmations, and occasional newsletters (if you opted in).
D. 3D File Security
Uploaded files are stored in secure, private cloud storage buckets (e.g., AWS S3 or similar). Signed URLs with limited expiration times are used to access these files during the production process.
Files are accessible only by P3D Factory authorized staff and our automated pricing algorithms.
G. Your Rights
You have the right to request access to, correction of, or deletion of your personal data. You can delete your account via the Dashboard or contact support for a full data wipe request.
H. Contact Us
If you have questions about this policy or your data, please contact our Data Protection Officer at:
Email: privacy@p3dfactory.com
Address: 8985 Robert-Armour
Montreal, Quebec, H1E 6J7